Banking

As the Internet introduces paradigm shifts in the financial sector of the economy, transforming appearances and functions and cutting across time zones, delivery channels and geographies, Ontrack provides a wide range of services that cover the entire logistics of banking. Our unique, customized IT strategies and software applications drive, manage and represent our vision for the future of technology and its impact on businesses in the sector of banking and financial services.

We enable firms in the banking sector to realize technology solutions for transforming their businesses, derive continued value from their on going applications and incorporate emerging technologies to get that competitive edge. We use standardized software development processes to deliver services to you on schedule without compromising on quality so that you can meet the demands of the new millennium.

Our application created for the banking sector provides for computerized and efficient management of processes of maintaining loan case / sanction details, maintaining membership / bonds / shareholder details, keeping block / purpose wise personal loan ledger, process loan requisition-cum disbursement certificates for apex body, generate loan repayment schedule etc.

Finance

Complimenting the services provided to the banking sector, Ontrack also addressed the areas of Credit and Risk through its risk analysis and credit rating applications. Calculation of debt-to-income ratios, debt-burden analysis and disposable income, Keeping track of changes made on loan, status of the loan, problems with the loan, generating analytical and performance monitoring reports etc was also attended to, by the application.

Telecommunication/SMS

Our project with the Telecom sector involved integration of our broad services and industry specific technology to enable them to realize their goals. The application created for the telecom sector, allowed for booking dockets, recording faults, diverting faulty systems, restoring faults, calculating the efficiency and generating different reports on the Systems.

Healthcare

Ontrack fully comprehends the forces working within the Healthcare industry, its market, its customers and their needs and tries to provide a better approach by using its expertise in this domain.

Our basic premise is to blend technology with healthcare to transform this sector, improve customer service, and reduce costs while broadening its parameters. Ontrack's role in this sector spanned conception and realization of the required application to construction and setting up of a suitable operating model, as envisioned by our clients in the healthcare industry.

The result of our endeavors was a personal health record for individuals and their families, corporations and their employees, governments and their citizens accessible anytime anywhere in the world on a fully secure and confidential basis. Instant access to an individual's up-to-date records in different languages meant faster, better medical treatment. Such an approach was seen to provide a positive inversion to the historical principals of health record keeping. It allowed for new, dynamic applications to be applied to improving the quality of healthcare delivery by making it more interactive and patient centric. For convenience of the end users, the record is also available in the format of a booklet.

HR & Payroll

Part of an HR Suite or Package, Payroll has been deemed as offering more than the normal Payroll packages available today. It defines components like: Pay, Loan, Fitments, Calculation, Leave Accounting, Reimbursement Tracking among other flexi components.

Trade & Indenting

In the sphere of indenting processes Ontrack has developed an application, which handles certain business needs of an organization, giving the application the freedom of hardware / software.

The system provides for easy input of indents and generates indent confirmation while notifying both the buyer and seller. It also tracks the profitability of every transaction. Most of the masters in the system are accessed from the SAP database through BAPI calls. The transactions and other masters are maintained in an SQL server.

Collaborative Tool

Touted as an ideal solution for a completely paperless office, this is primarily a document management system available on the browser. It is a web-based collection of tools aiding collaborative work. It eases out all documentation and security concerns, and gives all the users a single gateway to do everything related to collaboration and information sharing.

Document Management

In the field of document management Ontrack built a System whereby documents from different sources would be stored and retrieved as and when necessary. All relevant documents and metadata could be uploaded or downloaded from this system via the in built DCS FTP application. A web interface was provided to access these documents.

Communication

SMS has the potential to turn the field of electronic communication by its head. Realizing this, a client tool for sending and receiving sms messages by using sms gateways has been developed at Ontrack. This is a very convenient way of handling mass SMS for advertising. It can also be used as a feedback receiver & sorter for large-scale market research and polls. This application allows users to send and retrieve SMS messages from a computer. The application needs to be set-up in computers where it intends to be run from. The application permits users to create groups, handle multiple accounts, CC and BCC SMS messages.

Lifestyle and Fashion

Ontrack has catered to this segment of the industry by designing a portal to maintain detailed information of models for any Advertising Agency or Fashion related organizations. The site also contains news concerning the world of fashion and glamour. Interested models can register here and post their profiles. These profiles will be available for public viewing only after an evaluation by the site administrator through the admin panel which is the backbone of the website.

Transport

Our application readied for a foreign organization in this sector, tried to blend IT with the need to improve management and operations while ensuring safety. The need of the hour was to build on the available infrastructure in this sector, provide better customer service, reduce costs and bring about optimal efficiency in management of records pertaining to this sphere.

The System built in this case was used to track Vehicle Incident, Crash and Injury Records from the time of initial reporting, until all personnel designated to view, had checked or edited the entries.

Tea

Ontrack has also been instrumental in the sphere of tea. The application readied, was for an Indian organization, which traded in different kinds of tea. The organization purchased tea from brokers or directly from the gardens, collected the same from their warehouses, and stored them in their own godown, known as "Factory". This was exported to customers abroad, as the (a) Blended or (b) Original varieties, against which the company would get paid in foreign currency at the prevalent exchange rate.

The system created was termed "Tea Export and Blending System" and dealt with the entire process right from the time of procuring tea from various tea gardens, through to blending of various grades of tea, its shipping, delivery and export of tea to customers, either in its original form, as procured from the gardens, or in blended form.

Catalogue/Directory

It is a CD based project, which was intended to act as a Directory. It listed the names and details of all the member construction companies in the Contractors Association of UAE. Also listed were different categories of industry, addresses and telephone numbers, fax numbers, email addresses and web sites URLs. It was also equipped with features like Search, Contact via e-mail, rotating advertisements and details of Government departments.

Speech/IVRS

TeleMail Reader is a versatile tool that facilitates easy access to e-mails via a landline or a mobile phone. An effective and flexible Interactive Voice Response System (IVRS), TeleMail extends the reach of the email by making it accessible at anytime, anywhere. TeleMail Reader enables access of e-mails, which are resident in the mail server (e.g. Microsoft Exchange Server), over the telephone without being downloaded by the mail clients like Microsoft Outlook.

TeleGame is another example of Interactive Voice Response System (IVRS) technology. It is an application, which is integrated with the Video Game running on a PC, in such a way that users can play the game through their telephone and can see the game on their television, live. The users need to dial a telephone number to participate in the game which terminates to a phone board (EPABX). After an initial screening process the operator would choose requisite number of players from those callers who would play the game and, the players are allowed to access the game. The selected callers would then be given a character to play and would control the character that have been assigned to them - each caller can only control one player from one connection. The controls are displayed on the screen so the user does not need instructions. They would control the character by pressing appropriate keys on their phone.